FAQ

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Where are you located?

We are currently operating as a home bakery and do not have an on-site store.
The exact pickup locations are provided at checkout, depending on the availabilities.

How in advance should I place my order?

You are able to place an order starting each Monday 9 AM until the weekly stock is out.

How should I store my cookies?

You can store your Melt cookies in an airtight container at room temp for up to 5 days.

What are the payments methods ?

We operate via the Shopify App where you are able to use your debit/credit cards!

What are your delivery options?

We offer delivery services in downtown Montreal every Saturday between 12 PM - 4 PM.
You can check if you are eligible for delivery at checkout!

Do you offer corporate gifting?

Yes we do! If you want to place a bulk order for any catering event, please contact us

Are the Melt cookies peanut/nut-free?

Our flavours do not contain peanuts/nuts, however we cannot guarantee that there is no cross-contamination.

Are the Melt cookies gluten-free?

Unfortunately, we do not offer gluten free options - yet :).